Recording devices and installations with a QR sticker

When something breaks you want to know what was done to this device last time. That only works when the history hangs on the device, not on a loose job.

Object, location and billing address

An object is a device or installation at a customer: a boiler, a heat pump, an alarm panel. It sits at a work address, which may differ from the billing address. A customer with several buildings keeps devices separated per address.

How to record a device

  1. 1Open the contact and go to Objects.
  2. 2Click New object, enter brand, type and the work address.
  3. 3Print the QR sticker and stick it on the device.
  4. 4Link a job to the object; every service and replacement then stays attached to it.

On site

  • The technician scans the sticker with the app and immediately sees the history of exactly that device.
  • From the scan they start a new job or work order for that object.
  • What they record is ready again at the next scan.
The next job in the app opens with the object and its history.

Last checked on 5 September 2026

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